Have a question about your order, shipping, or our handmade jewelry and concrete trays? I’d love to hear from you. Simply fill out the form below or send me an email directly — I reply to most messages within 24–48 hours.

Get in Touch

    Response Time

    I usually respond within 1–2 business days. Messages sent on weekends or holidays will be answered the following business day.

    Quick Links

    For quick answers, you may want to check:

    Collaboration & Custom Requests

    Looking for a personalized piece or considering a collaboration? I’d love to hear from you. Send me a message with your idea, and let’s create something special together.

    Mini FAQ

    Looking for a personalized piece or considering a collaboration? I’d love to hear from you. Send me a message with your idea, and let’s create something special together.

    Question How soon will I get a reply?
    Answer

    I usually respond within 24–48 hours on business days. Messages sent on weekends or public holidays will be answered the next business day.

    Question Do you accept custom or personalized orders?
    Answer

    Yes, I love creating unique, personalized pieces. Send me your idea by email and I’ll let you know what’s possible.

    Question Where are you based?
    Answer

    All Suzy Decor pieces are handmade in my studio in Fisterra, Spain — inspired by the ocean and the Camino de Santiago.

    Question Can I check my order status online?
    Answer

    Yes, once your order has been shipped, you’ll receive a tracking number by email so you can follow your parcel in real time.

    Question What kind of products do you make?
    Answer

    I handcraft lightweight clay earrings and timeless concrete trays, designed to bring uniqueness and style into your everyday life.