Introduction

Each Suzy Decor piece is handcrafted in my studio in Fisterra (Finisterre), Spain. Every order is carefully packed and shipped with tracking, so you can follow your parcel from my hands to yours. My aim is to ensure your jewelry arrives safely, securely, and with care — wherever you are in the world.

Delivery Times

All pieces are handmade in small batches. Please allow 2–5 business days for processing before shipment.

Orders are shipped with Correos. Once your order has been dispatched, you will receive an email with your tracking number.

Estimated delivery times:

Spain: 2–3 business days

EU countries: 4–7 business days

Outside the EU: 7–14 business days

Please note:

Orders placed after 10:00 p.m. are processed the following business day

Deliveries are not made on weekends or public holidays

During peak periods (such as holidays), delivery times may be slightly longer

Shipping Costs

Shipping costs are calculated automatically at checkout and displayed before payment, so you always know the total cost in advance.

Customs and Import Duties

For deliveries outside the EU, local customs authorities may apply import duties or taxes. These charges are the responsibility of the customer and must be paid upon delivery. Unfortunately, I’m unable to estimate these fees in advance — your local customs office can provide further information.

Secure Packaging

Every jewelry piece is packed with care to ensure it arrives safely. Wherever possible, I use recyclable and eco-conscious packaging materials to protect both your order and the environment.

Mini FAQs

Question How long does delivery take within Spain?
Answer

Usually 2–3 business days after processing, shipped with Correos.

Question Will I receive a notification when my order is shipped?
Answer

Yes. You will receive an email confirmation once your order is shipped, including your tracking number.

Question How much is international shipping?
Answer

Shipping costs are calculated automatically at checkout. A detailed price chart will be published soon.

Question Do I need to pay customs duties or extra charges on delivery?
Answer

If you are ordering from outside the EU, local customs or import fees may apply. These are the responsibility of the customer and are paid upon delivery.